All instruments are sold with a 100% money back guarantee. If you are dissatisfied for any reason within 30 days of receipt, I will replace or correct the instrument, or refund your money. The choice is yours.

I want you to be ecstatic about your purchase. I depend on word of mouth for my business. I don't take that lightly, since my reputation is all I have.

Further, I warranty all my instruments against defects in materials or workmanship for the lifetime of the original owner. I will repair any such defects at no cost to the owner. I even cover the shipping. This does not include failures due to neglect, abuse or accidental damage.

I will also make necessary adjustments (action, neck relief, etc.) to the guitar at no cost to the original owner, but the owner must cover shipping in both directions.

I require a 30% down payment to reserve a place in my schedule. The balance of the cost is due prior to shipping the guitar. I realize that the circumstances of life can change, and that an order may need to be cancelled. For a one-man operation like mine, that can really throw a wrench in my work schedule, however, if I've yet to order materials, I will refund the entire down payment. If materials have been ordered, I will subtract the cost of the materials and refund the difference. If I've begun work on the instrument, the entire down payment is forfeited as a cancellation charge.

I will tell you the timeframe for completion of your instrument at the time an order is placed. Normally, it will be 6-9 months, but that is subject to my current workload. I personally hand build each instrument and I only build 10-15 instruments per year. Each instrument gets my full attention while it is under construction. I concentrate on making the instrument for the musician, not on making instruments, then trying to find musicians to buy them. I hope that works for you, but I cannot do it any differently and still be able to serve your specific needs.

General information about standard instrument construction: All tops are grade AAAA or better and well quartered. Back and side woods are grade AAA or better. Master grade material is available at an additional charge. All wood used in construction of my instruments is well seasoned and at equilibrium with my shop environment of 45% RH. I use quartersawn wood, unless the desired figuring requires otherwise. All top bracing in the lower bout is fine grained spruce, hand split from billets and chosen for stiffness and weight.

All inlay work is done with a wood chosen to appropriately fit the overall color scheme of the guitar. Peghead overlays are rosewood with an inlaid maple logo.

I use only bone for saddles and nuts. Saddles are fully compensated for correct pitch up the neck. Saddle and nut are polished.

Necks are built up with a scarf-jointed peghead and stacked heel block. They are laminated lengthwise with maple to form a mahogany/maple/mahogany neck (see What Do I Do?/Woods/Neck for a more complete description). The maple is quartersawn in the direction of neck bow, and is a one-piece neck profile. This is done for neck stiffness and stability. A double-action truss rod is installed for relief adjustments, should they ever be needed.

Bodies and necks are finished in nitrocellulose lacquer. Bodies are fully buffed to a gloss piano finish, as is the heel and peghead of the neck. The shaft of the neck is buffed back to a satin finish below the fretboard.